Frequently Asked Questions
How do I create an account?
Creating an account is quick and very simple. In just a few steps you can order the tastiest plant-based products from us with your account. Click here to create your own account.
Is everything plant-based?
Of course. You can be 100% assured that all our products are plant-based. A product may also be organic, but that is not necessary. Our team monitors quality and our priority is tasty, plant-based dishes full of flavor.
Do you deliver throughout the country?
Of course! We believe that everyone in the Netherlands should be able to eat tasty, plant-based food. We deliver throughout the Netherlands with the exception of the Wadden Islands. The following applies everywhere: ordered today before 12 noon, delivered no later than three days later.
Do you charge delivery costs?
We believe that it should be possible for everyone to sell the tastiest plant-based products. That is why we do not work with a minimum order size. To do this, we do charge delivery costs, but the larger the order, the lower the delivery costs. The delivery costs can be clearly found in the table below:
| Order size |
delivery charge |
|
From €250,- |
Free |
|
€200 to €250 |
€10,- |
|
€150 to €200 |
€15,- |
|
€0 to €150 |
€20,- |
What are the benefits of becoming a business customer?
By opening a business account with us, you get a number of practical benefits. You can have multiple people on one account, have a wide range with large packaging and always receive a VAT invoice. Click here to open your own business account.
How can I register myself as a supplier/producer with you?
We are always open to beautiful, tasty and innovative plant-based products that we can offer on our platform. If you have a plant-based product that you think suits us, please contact us.
Can I also order from abroad?
No, unfortunately ordering abroad is not possible at the moment.
How do I get in touch with you?
We can be reached daily on working days from 9 a.m. to 5 p.m. on +31 85 04 75 204 or email us at service@veganfoodservice.nl
Why are there no prices on the website?
The prices are visible when you have created an account and are logged in.